IGF::OT::IGF NASA JSC REQUIRES ENGINEERING SERVICES TO CONDUCT OPERATIONS USING WIRELESS INSTRUMENTATION SYSTEMS ON THE INTERNATIONAL SPACE STATION. THE ENGINEERING SERVICES REQUIRED MAY INCLUDE THE ACTIVITIES IDENTIFIED IN THE FOLLOWING SUBPARAGRAPHS AND WILL BE COORDINATED WITH THE NASA CONTRACTING OFFICER S REPRESENTATIVE (COR) AND GFE PROJECT LEAD. THE ENGINEERING SERVICES ARE APPLICABLE TO HARDWARE AND SOFTWARE DESIGNED AND MANUFACTURED BY INVOCON OR SYSTEMS INCLUDING SUCH HARDWARE AND SOFTWARE. ADDRESS QUESTIONS RELATED TO WIRELESS INSTRUMENTATION SYSTEMS OPERATIONS, SYSTEM PERFORMANCE, DATA REDUCTION, AND ANALYSIS ROUTINES. ASSIST IN SOFTWARE CONFIGURATION OF HARDWARE. ASSIST IN THE DEVELOPMENT OF PROCEDURES. ASSIST THE ISS WIRELESS INSTRUMENTATION SYSTEM GFE TEAMS IN UNDERSTANDING WIRELESS INSTRUMENTATION HARDWARE AND SOFTWARE USE, WHICH MAY INCLUDE ONE OR MORE DEMONSTRATIONS OF SYSTEM FUNCTIONALITY ONSITE AT JSC. ADDRESS TECHNICAL QUESTIONS AT THE CIRCUIT LEVEL FOR HARDWARE OR CODE LEVEL FOR SOFTWARE RELATED TO WIRELESS INSTRUMENTATION SYSTEM PERFORMANCE. PROVIDE TECHNICAL ASSISTANCE FOR TEST PERFORMANCE AND ASSISTANCE IN TROUBLESHOOTING ACTIVITIES AS NEEDED. ANALYZE SOFTWARE ISSUES AND PROBLEMS DURING TESTING AND ISS ONBOARD OPERATIONS. THE SCOPE OF ENGINEERING SERVICES SHALL INCLUDE RESOURCES TO PROVIDE FOR ANOMALY RESOLUTION AND NOMINAL OPERATIONS SUPPORT OVER THE PERIOD OF PERFORMANCE AS DESCRIBED IN THE FOLLOWING SUBPARAGRAPHS. ACTUAL ALLOCATION OF EFFORT MAY DIFFER DURING EXECUTION OF PURCHASE ORDER AS NECESSARY WITHIN THE OVERALL SCOPE SPECIFIED. NOMINAL OPERATIONS ONE WEEKLY TELECOM. SUPPORT TO ADDRESS ISSUES AND REQUESTS FOR INFORMATION DISCUSSED DURING THE TELECOM AS WELL AS OTHER FORMS OF COMMUNICATION. ONE TRIP BY ONE PERSON TO JSC OR THE SONNY CARTER TRAINING FACILITY FOR ONSITE SUPPORT ACTIVITIES.ONE ANOMALY RESOLUTION. THE PERIOD OF PERFORMANCE OF THE ANOMALY RESOLUTION IS ASSUMED TO BE APPROXIMATELY SIX WEEKS. ONE WEEKLY TELECOM. SUPPORT TO ADDRESS ISSUES, REQUESTS FOR INFORMATION, AND PERFORMANCE OF TROUBLESHOOTING DISCUSSED DURING THE TELECOM AS WELL AS OTHER FORMS OF COMMUNICATION. ONE TRIP BY ONE PERSON TO JSC OR THE SONNY CARTER TRAINING FACILITY FOR ONSITE SUPPORT ACTIVITIES. SUPPORT AND DELIVERABLES WILL BE TIMELY, ACCURATE AND COORDINATED WITH THE COR AND GFE PROJECT LEAD. AT THE END OF EACH MONTH (SEE SECTION 5.2 FOR SPECIFIC DATES), VENDOR WILL PROVIDE ONE (1) REPORT ON STATUS OF CURRENT ISSUES, CONCERNS, AND AREAS BEING ADDRESSED IN VENDOR S FORMAT. THE PERIOD OF PERFORMANCE FOR THIS EFFORT SHALL BE FOUR MONTHS ARO.