Beyond20 is a technology services company specializing in comprehensive ServiceNow implementation and consulting services. The company has established itself as a leading provider of IT Service Management solutions across multiple domains, including:
- IT Service Management (ITSM) [8]
- HR Service Delivery [5]
- Customer Service Management (CSM) [7]
- Governance, Risk and Compliance [6]
- Security Operations [10]
- Telecommunications Network Performance Management [1]
As a distinguished federal contractor, Beyond20 maintains exceptional quality standards and industry certifications. The company's commitment to excellence is demonstrated through:
- CMMI Level 3 appraisal for Development (CMMI-DEV) [2]
- CMMI Level 3 appraisal for Services (CMMI-SVC) [2]
- ServiceNow Elite Partner status [1]
Under the leadership of CEO Erika Flora, Beyond20 has grown from a startup to an established presence in the federal space, with offices in Arizona, San Diego, and Washington, DC. The company's federal contracting credentials include:
- GSA Schedule holder for Cherwell Software products and services [1]
- 8(a) Small Business certification from SBA [1]
- Woman-owned and minority-owned small business designations [1]
Beyond20's growth and excellence have been recognized through numerous industry awards and achievements:
- SmartCEO Magazine's 2017 Brava Award for CEO Erika Flora [6]
- Smart CEO's Executive of the Year Award (2016) [3]
- Ranked #1386 on Inc. 5000's fastest-growing private companies list (2017) [8]
- Two Bronze Stevie Awards in 2016 for Company of the Year and Best Tradeshow/Convention [1]
- Gold winner for Most Customer Friendly Company (2015 Best in Biz Awards) [4]
- Silver Stevie Award for Best New Product/Service (2014) [7]
The company continues to expand its service offerings and market presence through strategic initiatives such as the ITSM DevOps Conference [1] and innovative Service Catalog Workshop programs [2], while maintaining its commitment to serving non-profit organizations [4] and providing specialized technology migration services [3].