EVENT OVERVIEW
ServiceNow is hosting a conference focused on AI, Government IT, Digital Transformation.
This event provides direct access to high-level IT leadership from the DLA, Air Force, and NCI. It focuses on the practical application of AI Agents and ServiceNow's AI platform to solve mission-critical government challenges, offering contractors a chance to see agency-specific digital transformation needs firsthand.
CORE DETAILS
- Date: 2026-03-05
- Location: National Harbor, MD (Gaylord National Convention Center)
- Format: In-Person
- Audience: Federal, state, and local government professionals and defense contractors
FEATURED SPEAKERS
Keynote Speakers:
- Nick Saban, Legendary Hall of Fame Football Coach, ESPY Icon and Emmy Award Winner
- Chris Bedi, Chief Customer Officer and Special Advisor to the Chairman for AI Transformation, ServiceNow — "Put AI to Work for Government: Keynote"
Additional Speakers:
- Adarryl Roberts, Chief Information Officer and Director of DLA Information Operations, Defense Logistics Agency
- Jesse White, Chief Executive Officer, Intact Technology
- Dr. Keith L. Hardiman, Acting Deputy Chief Information Officer, Department of the Air Force
- Tom Bruss, Managing Director - Accenture ServiceNow Business Group, Accenture
- Paul Fipps, President, Global Customer Operations, ServiceNow
- Steve Walters, President, Americas, ServiceNow
- Melissa McGriff, Vice President, Federal, ServiceNow
- Mike Hurt, GVP, US Public Sector, ServiceNow
- Sue Pan, Chief of the Digital Services and Solutions Branch, Center for Bioinformatics and Information Technology (CBIIT), National Cancer Institute (NCI) — "Expo & Sessions"
- Donald Cloutier, ServiceNow Project Manager, Customer Systems Support Branch, Office of Chief Information Officer, National Science Foundation — "Expo & Sessions"
- Lorelie Diestro, Digital Transformation Director, Center for Naval Analyses (CNA) — "Expo & Sessions"
- Alexander Lakanu, Senior Portfolio and Information Technology Manager, Washington Metropolitan Area Transit Authority — "Expo & Sessions"
AGENDA HIGHLIGHTS
- Welcome & Badge Pick-Up (8:00 AM - 9:00 AM)
- Put AI to Work for Government: Keynote (9:00 AM - 10:30 AM) [Keynote]
- Expo & Sessions (10:30 AM - 4:00 PM)
- Networking Reception (4:00 PM - 5:00 PM) [Networking]
- Learning Lab [Workshop]
REGISTRATION
- Public Sector Professional: $0.00 (Free for federal, state, and local government employees.)
- Government/military discount available
Registration: https://reg.servicenow.com/flow/servicenow/govtforum26/sessions/page/sessions?tab.catalogtab=1764017679396001zGZd
BD INTELLIGENCE
Agencies Represented: Defense Logistics Agency, Department of the Air Force, National Cancer Institute (NCI), National Science Foundation, Center for Naval Analyses (CNA), Washington Metropolitan Area Transit Authority
Key Themes: AI Agents, AI Control Tower, Outcome-based service delivery, Digital Core, Scenario Response
Networking Opportunities:
- Networking Reception (4:00 P.M. - 5:00 P.M.)
- Expo Floor
- Learning Lab workshops
SPONSORS
- Carahsoft (Featured Keynote and Exclusive Learning Labs Sponsor)
- Deloitte (Executive Spotlight Sponsor)
- Accenture (Diamond)
- Intact Technology (Diamond)




