Notice ID NWSNCOIDP23 “1.1. Purpose The purpose of this Performance Work Statement (PWS) is to secure an end-to-end data center managed service for the National Oceanic Atmospheric Administration (NOAA) National Weather Service (NWS) National Centers for Environmental Prediction (NCEP) Central Operations (NCO) division for the compute, storage, and networking within the data centers that support the Integrated Dissemination Program (IDP) and Compute Farms (CFs). This partnership will allow the Government to concentrate on its core missions, while also leveraging private sector expertise to manage state-of-the-art data center infrastructure. 1.2. Scope The scope over the lifetime of this contract is to utilize a non-commercial IT Support vendor-provided managed service to maintain and support the existing NCO infrastructure within two (2) geographically diverse data centers. These managed services include 24x7 operational support, executing customer help desk requirements, performing routine hardware/software maintenance, and providing annual technical hardware refresh solutions. The period of performance will be a total of ten (10) years from date of award. 1.3. Objectives 1.3.1. Services Supported Provide Operations and Maintenance (O&M) that includes, but is not limited to, updates, maintenance, monitoring, troubleshooting, configuration, and recovery to the infrastructure equipment for the following: The compute and storage infrastructure supporting IDP and the CFs The Local Area Networks (LAN) infrastructure supporting IDP and the CFs The shared services supporting IDP and the CFs 1.3.2. Technical Refresh Provide an annual technical hardware refresh solution that includes, but is not limited to, installation, testing, configuration, and decommissioning infrastructure equipment for: The compute and storage infrastructure supporting IDP and the CFs The Local Area Networks (LAN) infrastructure supporting IDP and the CFs 1.3.3. Project Management Support Provide a strong project support team that will manage and execute projects requested by the Government within: The IDP and CFs infrastructure and shared services...” Read more here.