HUD taps Director, Customer Experience

Industry Moves

Housing and Urban Development (HUD)

By Anthony McCarthy

September 18, 2023

Joe Carter, an innovative and inclusive leader and program and project manager, has

Joe Carter, an innovative and inclusive leader and program and project manager, has taken on a new role with the US Department of Housing and Urban Development as Director of Customer Experience. Joe has extensive experience implementing strategic initiatives, customer experience enhancements, IT and digital solutions, and process improvements.

Prior roles include:

Director, Strategy and Engagement - DOC
Deputy Director, Strategy and Engagement - DOC
Digital Strategy and Engagement Specialist - DOC