Supervises a group of employees, both supervisory and non-supervisory, performing work up to the GS-15 level. Provides administrative and technical supervision relative to the staff supervised. Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work. Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary.
Utilizes information technology knowledge and experience and manages in support of the Library’s mission.
Plans, directs and coordinates strategic, operational, technical, and workforce aspects of the division. Advises on appropriate tools and methods for integration of the division’s work into the overall OCIO operations.
Manages implementation of the division’s workload and sets priorities. Delegates responsibility. Negotiates with managers and senior level officials to create buy-in for positions on specific initiatives, investments, projects and support. Coordinates and directs the evaluation of missions, goals, plans, programs and business processes.
Formulates long-range policies and develops and implements strategies and management guidelines for complex and changing managerial, operational, and IT systems. Plans and carries out programs, resolve conflicts that arise. Integrates and coordinates the work of others as necessary and interprets policies against established objectives.
Serves as senior subject expert for the division, in the subject area of the team to which they are assigned. Serves as senior expert and consultant to senior level managers and officials.
Provides technical expertise in defining the “future state” architecture and IT Services roadmap for the division. Conducts market research and creates technical requirements, statements of work, performance work statements and other documents required for the procurement of IT goods and services required by the division to support the Library’s mission.
Forges strong, collaborative relationships and builds consensus among stakeholders across the Library to define, implement, and manage the Library’s IT services supported by the division. Develops and maintains relationships among peers in the library and IT communities, and commercial and academic organizations, to continuously identify, select, and implement best practices, processes, and tools for delivering IT services at the Library.
Provides expert technical advice in the monitoring and evaluation of contractor activities. Ensures contractor and vendor support of IT services. Collaborates with the Contracts & Vendor Management division, Office of Grants and Contracts, vendors and stakeholders to ensure contract requirements are met and all activities performed in compliance with contract terms.
Evaluates feasibility studies conducted by others. Analyzes technical assessment reports. Recommends modifications to acquisition strategies.
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