Joe Stead, a seasoned research & insight professional armed with 20 years’ experience working with Customer Experience, Government & Social Research and Political Opinion Polling, has recently taken on a new challenge as Enterprise Sales Director for Federal Civilian at Medallia. In his new role, Joe will work with Federal organizations to tackle mission challenges by leveraging AI and analytics to incorporate multichannel feedback. Prior roles include: Solutions Strategist, Public Sector - Medallia SVP, Global Technology Catalyst - Ipsos SVP, Global Call Center (CATI) Programs - Ipsos Take Bytes Customer Experience Management leader Medallia Launches Public Sector Division (October 26, 2018)