Responsibilities: As a Director, Federal Records Center Program (FRCP), you will: Plan, direct, control, and evaluate all aspects of the reimbursable program and ensures its viability in an increasingly competitive environment. Manage all functional areas of the reimbursable program with responsibility for establishing, overseeing, and directing day-to-day program activities. Coordinates and integrates records center operations, marketing, budget, financial and program analysis, and facility cost analysis with other NARA offices. Apply business and management principles to establish program policies and procedures in accordance with strategic initiatives and goals, and program plans and objectives. Monitors and adjusts implementation of the program's business plan to capture market dynamics. Develop system-wide policies and procedures to successfully accomplish program functions including reference service, transfer of records, scanning and records management consulting services, facilities, information technology, equipment, quality control, financial/budgetary activities, marketing. outreach, inspections, and customer service. In developing policies and procedures, considers information provided by field managers and central office staff who supervise and monitor the work performed at field records centers. Read the full job description.