Notice ID: SS-FSA-23-064 Related Notice: SS-FSA-23-002 Description The objective of this performance work statement (PWS) is to outline the Bureau of Fiscal Services requirements for the Secure Payment System. The Contractor shall provide Operational & Maintenance support as well as Development, Test, and Pre-Production support services to the Secure Payment System (SPS). The Secure Payment System has been operational since June 2003 and has approximately 2,200 end users. SPS has over 571,294 lines of code and over 5,062 java classes. The software supports a lightweight client and light weight sandbox environment, web services and database. This software is developed and tested in three environments: Development, Test and Pre-Production. When fully tested it resides and runs in a production region with a backup Disaster Recovery region. The developers control the development and testing within the development regions. The Pre-Production, Production and Disaster Recovery regions are controlled by the Bureau of the Fiscal Service. Each region is based upon a three-tiered architecture. While SPS is an operational system, there are enhancements and new functionality added to the application routinely. These enhancements incorporate adding new modules to support federal government initiatives as well as identifying and correcting areas that could enhance the security posture of the application. The support will require developers to have knowledge and experience in Public Key Infrastructure (PKI) Technology. The support of SPS will require, at times, a more in-depth analysis to determine and resolve problems and to continue to offer customer service and support. Therefore, it is estimated that the SPS project will require contract personnel to troubleshoot and recommended to support system related problems. This includes to the following: Front-end application troubleshooting and log reviews Back-end error troubleshooting and log reviews Intra-application communication troubleshooting and log reviews XML Data analysis and reporting Agency Mandated 3rd Party Upgrade evaluation and impacts (OS, Java) Security Vulnerabilities Disaster Recovery and/or Site Switch support After hour/weekend troubleshooting/deployment support... Read more here.