Notice ID: 36C10B23Q0225
Description
The Department of Veterans Affairs (VA) Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) is a frictionless vehicle through which VA can acquire top-quality professionals and industry partners to deliver exceptional user experiences. The SPRUCE Indefinite Delivery Indefinite Quantity (IDIQ) connects VA employees with best-in-class industry partners to deliver high-quality digital products in accordance with Office of Information Technology (OIT) Working Principles.
OIT Working Principles:
Embrace “Better, Faster, Safer” – Deliver more value by building momentum through continuous, incremental, well-tested changes.
Automate When Possible – Adapt out processes, our organization, and our technology to automate away manual, error-prone, and tedious work.
Deliver What Matters – Maximize results for Veterans by working with our users and stakeholders to prioritize work based on what will drive the biggest impact to the outcomes that matter...
The objective of this effort is to provide VA with a method to obtain such delivery services. Specifically, SPRUCE will meet the following goals:
Give VA streamlined access to exceptional companies that specialize in the development of digital services using modern technologies.
Create a contract mechanism that promotes rapid delivery, applying private sector best practices, and measurable outcomes.
Scale the success accomplished in the current Customer Experience, DevOps and Agile Releases (CEDAR) IDIQ while expanding access to exceptional vendors with more diverse skillsets and enabling larger contracts as appropriate.
Ensure VA can rapidly adopt commercial technology and design-industry best practices such as those described in the Office of Management and Budget’s (OMB’s) Digital Services Playbook...