Commercial Internet Services for Morale, Welfare, and Recreation (MWR) Facilities, Camp Bondsteel, Kosovo

This is a Sources Sought notice only. This is not a request for quotation (RFQ) or a solicitation announcement. No contract will be awarded from this notice. This notice does not constitute a commitment by the Government to issue a solicitation in the future.

2. Summary of Requirement
The Government requires a contractor to provide all personnel, equipment, supplies, transportation, tools, materials, and supervision necessary to provide secure, reliable, and uninterrupted commercial Wi-Fi services on a 24-hour, 7-day-a-week basis. The services will support personnel at MWR facilities, fitness centers, and dining facilities located at Camp Bondsteel, Kosovo.

Key requirements include, but are not limited to:

• Providing high-speed Wi-Fi access points capable of supporting 250 Mb/s DOWN and 50 Mb/s UP speeds with an overall system uptime of at least 99.5%.
• Installation, administration, and continuous maintenance of all necessary network infrastructure, including access points, routers, cabling, and firewalls.
• Modernization of infrastructure at no additional cost to the Government to keep pace with commercial technology improvements.
• Implementation of network security protocols, including WPA2 encryption, content filtering (blocking of illegal/inappropriate websites), and intrusion detection.
• Providing 24/7 help desk support with defined response and resolution times (e.g., 2-hour response, 12-hour on-site remedy).
• Delivery of monthly reports on bandwidth utilization and network uptime/downtime.

The anticipated period of performance is a 12-month base year with four (4) 12-month option years, starting on or about 1 July 2026. The Government anticipates awarding a single Firm-Fixed-Price contract.

3. Requested Information from Interested Parties
Interested parties who believe they are capable of providing these services are invited to submit a capability statement. The statement should not exceed five (5) pages and must include the following information:

• Company Information: Company name, address, point of contact (name, email, and phone number), CAGE code, and Unique Entity Identifier (UEI).
• Capability Narrative: A brief description of your company’s capability to perform the services outlined in this notice. Please include experience with similar projects in terms of size, scope, and complexity, particularly any experience performing work in overseas or contingency environments like Kosovo.
• Technical Approach: A brief summary of your company's potential technical approach to meeting the key requirements, including how you would ensure 99.5% uptime and provide 24/7 support in Kosovo.

4. Submission Instructions
All capability statements must be submitted electronically to the point of contact listed above no later than 1600 Central European Summer Time (CEST) on 15 May 2026. Please reference "PAN40926P0000028136 – MWR Commercial Internet Kosovo" in the subject line of the email.

Again, this is not a solicitation. No reimbursement will be made for any costs associated with providing information in response to this notice. All information submitted is for market research purposes only. The Government appreciates your interest and response.