NIH Medical Support Assistants

The National Institutes of Health (NIH) Office of Logistics and Acquisition Operations (OLAO) has issued solicitation RFP-NIH-OD-26-000008 to provide Medical Support Assistant staffing for the NIH Clinical Center in Bethesda, Maryland. This requirement supports the Nursing Department and the Patient Support Services Department (PSSD) within the nation’s largest clinical research hospital. PSSD is responsible for front-line customer service, reception, admission registration, patient voucher creation, and the processing of patient travel invoices and appointments across various treatment areas.

This procurement is designated as an 8A set-aside under NAICS code 561110 for Office Administrative Services and PSC R499 for Support- Professional: Other. The selected contractor will provide consistent and reliable staffing to facilitate medical care and research services for patients participating in more than 1,500 active NIH-sponsored protocols. Proposals are due by 12:00 PM EST on May 28, 2026, and the primary place of performance is Bethesda, Maryland.

The solicitation includes five attachments: the full solicitation document, a combined statement of work, evaluation criteria, a pricing worksheet, and a questions and answers document. Administrative updates to the notice have included two extensions to the original proposal deadline and the publication of official responses to vendor inquiries. Chris Ryssa Nix is the identified point of contact for this federal opportunity.