R426--FY26 Switchboard Services (B+ OPT4)

The Department of Veterans Affairs is issuing a pre-solicitation notice for switchboard services at a facility in Northport, NY. This requirement is classified under NAICS 561421 Telephone Answering Services and PSC R426 SUPPORT- PROFESSIONAL: COMMUNICATIONS. The procurement is designated as a total set-aside for SDVOSBC Service-Disabled Veteran-Owned Small Businesses.

Solicitation number 36C24226Q0358 covers these professional communication services for fiscal year 2026. A recent amendment to the notice was published to resolve formatting issues related to the service requirements. Responses to this opportunity must be submitted by May 4, 2026, to the point of contact, Clifford S. Harrison.

The solicitation documentation consists of nine attachments, including a personnel list, wage determinations, and information regarding system security. Other provided materials include a certificate of compliance for subcontracting limitations and specific amendment files. These documents outline the administrative and performance expectations for the switchboard operations in Northport.