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USAGM Remote Monitoring Services in cloud-based systems and RMS locations around the world.
Contact and place of performance
Natalie Ellis
King George VI Street, 5 Kilo ADDIS ABABA 00000, ET-AA 00000
ETH
THIS IS A NOTICE OF INTENT TO SOLE SOURCE This notice is issued in accordance with Federal Acquisition Regulation (FAR) section 5.201 to notify the public of a proposed contract action. The North American Identification Classification System (NAICS) code is 517410, and the size standard is $32.5 M. The proposed contract action is for services for which the Government intends to solicit and negotiate with only one sou...
View morePurpose
USAGM’s solution is to move these services into the cloud and have shared system operations and administration support so that the platform and support are no longer single thread.
Shortwave/Medium Wave Remote Monitoring System Support SOW
ARTICLE 1- OBJECTIVE
The contractor shall l assist in software development, conduct server maintenance, system administration and other administrative duties, provide technical support services, documentation, and obtain cloud services on a reimbursable basis to support USAGM Remote Monitoring Services in cloud-based systems and RMS locations around the world. The Contractor shall coordinate with the USAGM POC for delivery and return of USAGM provided equipment.
ARTICLE 2-TECHNICAL SET UP, OPERATION AND MAINTENANCE
The contractor shall provide the following support to the USAGM Remote Monitoring Systems program.
A: Manage updates required to keep RMS operational on existing USAGM provided hardware (Mac Computers, SDR-IQ and Cloud-IQ receivers). The contractor is also required to monitor RMS usage and perform remote diagnostics to detect potential problems.
B: Administer the proprietary RMS data server (currently ibbmonitor.appspot.com) hosted on Google Cloud platform (GCP). Vendor will be required to sustain platform on Google Cloud and update server code as required to ensure future compatibility with GCP.
C: Provide technical support by email to all USAGM Technical Monitoring Offices (TMO) worldwide. This support may include writing small programs and/or setting up an auxiliary server to resolve issues with a specific Remote Monitoring System.
D: Provide technical support and maintenance for RMS scheduling and reporting database and websites (FMDS, Schedule Manager, Web Scheduler) currently hosted on ibbmonitor.his.com. The contractor will also assist TMOs with initializing the database for a new broadcasting season, which happens twice a year.
E: OPTIONAL CLINS:
Issued via modification - Perform evaluation, testing and assist with research and development to upgrade technologies and software associated with the RMS program when requested and approved by USAGM. The contractor shall provide a detailed invoice for each USAGM approved evaluation testing and research and development request.
Issued via modification – procure IT services, for example Google Cloud, Internet, and basic level hardware needed to operate and maintain the USAMG Remote Monitoring Network.
ARTICLE 3 - GOVERNMENT FURNISHED EQUIPMENT
USAGM will provide the IT, radio and antenna equipment needed to the contractor. Annually, the contractor shall conduct an inventory and provides digital photos in a .jpg format of government furnished equipment used for monitoring and send them by email to the USAGM POC for accountability as well as historical documentation.
ARTICLE 4 - SERVICE INTERRUPTION
In the event of service interruption or GFE equipment failure, the contractor will inform USAGM Technical Florian Buchner [email protected] within three business days of service interruption
The total estimated cost of the service is as follows:
Base Period : $36,000.00
Option Period 1: $36,000.00
Option Period 2: $36,000.00
Option Period 3: $36,000.00
Option Period 4: $36,000.00
Total $180,000.00
The only acceptable vendor for this service is:
DBA: Negatu Abera Asefa
King George VI Street, 5 Kilo
ADDIS ABABA 00000
This notice of intent is not a request for capability statements or competitive proposals; however all capability statements received within five (5) days of the issuance of this notice will be considered by the agency. A determination by the Government not to compete this procurement based on responses to this notice is solely at the discretion of the Government. For questions concerning this notice, please contact Natalie Y. Ellis; email: [email protected] or David Wallace; email: [email protected]
The United States Agency for Global Media (USAGM) issued this special notice of intent to award a sole-source contract to Negatu Abera Asefa, located in Addis Ababa, Ethiopia. The procurement seeks remote monitoring services to transition the agency’s Remote Monitoring System (RMS) from its current emergency maintenance mode on underpowered hardware to a cloud-based infrastructure. This action is classified under NAICS 517410 for Satellite Telecommunications and PSC R426 for Communications Professional Support. The agency intends to negotiate only with this source under the authority of 41 U.S.C. 3304(a)(1), citing that only one responsible source can satisfy the requirement to mitigate the risk of imminent system failure and eliminate the current reliance on a single-threaded support structure.
The contractor will provide software development, server maintenance, system administration, and technical support for USAGM’s worldwide Shortwave and Medium Wave RMS locations. Specific responsibilities include managing updates for agency-provided hardware, administering the proprietary RMS data server hosted on the Google Cloud Platform, and providing email-based technical support to Technical Monitoring Offices globally. Additionally, the contractor will maintain scheduling and reporting databases and assist with biannual broadcasting season initialization. Optional components of the requirement include research and development for technology upgrades and the procurement of reimbursable IT services such as internet and basic hardware.
This requirement, identified under solicitation number 951700-26-SPN-0320, has a response deadline of March 30, 2026. The performance period includes a base period and four option periods, with an estimated total value of $180,000.00. USAGM will provide necessary IT, radio, and antenna equipment, for which the contractor must perform annual inventory and documentation. Although this notice is not a request for competitive proposals, the agency will consider capability statements received within five days of the notice issuance. Natalie Ellis is the primary point of contact for this action.
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