DA10--National Cemetery Administration (NCA) Nationwide IT Support Services (DaaS) - Market Research (VA-26-00059101)
The Department of Veterans Affairs (VA) Technology Acquisition Center is gathering information for the National Cemetery Administration (NCA) Nationwide Tier II IT Support Services. This requirement involves a Device-as-a-Service (DaaS) model to support approximately 2,000 users and 1,200 devices across 216 locations. The VA is evaluating a hybrid, remote-first support strategy to manage technical operations across the NCA's geographic footprint. The government is also considering a six-month pilot program to test the technical and operational strategy before full implementation. The draft documentation includes a Responsibility Boundary Matrix for network and VoIP support and a Rough Order of Magnitude (ROM) pricing template. Submissions are due by June 12, 2026, at 1:00 PM EST. The VA Technology Acquisition Center is conducting market research for NCA Nationwide Tier II IT Support Services using a Device-as-a-Service (DaaS) model. The NCA requires Tier II IT support across 216 locations, including national cemeteries, administrative offices, and rural sites, supporting 2,000 users and up to 1,200 devices.
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Contact and place of performance
Velouse Rock
Not specified
As permitted by FAR Part 10, this Sources Sought Notice (SSN) is being utilized for informational and planning purposes National Cemetery Administration (NCA) Nationwide Tier II IT Support Services. Your response will assist the Government in the development of its acquisition strategy for a possible Request for Quote (RFQ), to be issued on a later date.  This SSN shall not be construed as an RFQ or as any...
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