R--West Coast Region Marine Mammal Hotline Service

The National Oceanic and Atmospheric Administration (NOAA) requires 24/7 marine mammal hotline services for the West Coast Region. This requirement, identified under solicitation number 1305M326Q0082, provides for a continuous telephone answering system to manage reports concerning marine mammals. The procurement is designated under NAICS 561421 for Telephone Answering Services and PSC R426 for Support- Professional: Communications.

The acquisition is structured as a Combined Synopsis/Solicitation and is restricted through an SBA set-aside. Administrative documentation for this opportunity includes a Performance Work Statement, a past performance questionnaire, an answering script, and a questions and answers document. Jenna L. Taulman is the designated point of contact for this requirement.

The response deadline for this solicitation is March 11, 2026. The procurement was originally published on March 3, 2026, and most recently updated on March 6, 2026. The solicitation includes six total attachments, comprising two versions of the solicitation document, a technical answering script, the work statement, past performance forms, and a PDF containing questions and answers.