Pharmacy Services for the Yakama Service Unit (YSU)

Attachment No. 1 – Pricing Schedule, (Supplies or Services and Prices/Costs)

Attachment No. 2 – Wage Determination

Attachment No. 3 – Business Associate Agreement

Attachment No. 4 – IEE Form

PRICING

See Attachment No. 2 – Pricing Schedule

PERFORMANCE WORK STATEMENT

Introduction:

The Yakama Service Unit (YSU) serves a patient population with significant healthcare needs that require ongoing pharmaceutical and clinical pharmacy support. Additional pharmacist services are necessary to support safe, effective, and compliant pharmacy operations in accordance with Indian Health Manual, Chapter 7 requirements. Contracted pharmacist support will enhance continuity of care, improve access to pharmacy services, strengthen chronic disease management efforts, and support medication safety and patient education activities. These services will help expand the Yakama Service Unit’s capacity to provide high-quality pharmaceutical care to eligible American Indian and Alaska Native patients.

Background:   

The Yakama Service Unit (YSU) requires the procurement of contracted pharmacist services to support its Pharmacy Department due to current staffing shortages caused by vacancies and the limited availability of qualified personnel. These shortages have increased the workload on existing staff and created challenges in maintaining consistent pharmacy operations.

Contracted pharmacist services are essential to support medication dispensing, patient counseling, and overall clinical pharmacy functions related to patient care. The current staffing conditions present a risk of operational disruption, which may result in delays in services and reduced access to care for patients. Continued reliance on limited staffing is not sustainable and increases the likelihood of service gaps.

This acquisition is necessary to ensure reliable pharmacy operations through the provision of qualified, licensed pharmacist personnel, protect patient safety, and prevent further disruption to pharmacy services.

Contractor is advised that housing availability near the Yakama Service Unit may be limited.

Scope:

The Contractor shall provide pharmacist services to ensure safe, accurate, and continuous pharmacy operations in support of patient care at the Yakama Service Unit (YSU). Performance shall be measured by the Contractor’s ability to maintain compliant, uninterrupted pharmacy services, support clinical operations, and meet established quality, safety, and timeliness standards. The Contractor shall provide all personnel, supervision, and professional expertise necessary to meet these performance objectives. The Contractor shall also provide immunizations and offer blood pressure screenings in accordance with applicable clinical guidelines and facility policies.

Performance Objectives and Standards

The Contractor shall provide licensed pharmacist services that ensure continuous support for medication dispensing, verification, and clinical pharmacy functions. Prescription filling, verification, and dispensing shall achieve at least 99% accuracy. All prescriptions shall be reviewed for safety, appropriateness, and effectiveness prior to dispensing with 100% compliance. The Contractor shall provide patient counseling on medication use, storage, precautions, and side effects in at least 95% of applicable encounters, with proper documentation completed in accordance with Indian Health Service (IHS) and facility requirements. The Contractor shall maintain complete, accurate, and timely documentation of pharmacy services and patient interactions with at least 98% compliance. All services shall be performed using Government systems, including RPMS, EHR, ScriptPro, or similar systems, ensuring full compatibility and adherence to documentation standards. The Contractor shall maintain continuous pharmacy operations during scheduled service hours with no unplanned service interruptions attributable to Contractor performance and shall coordinate effectively with pharmacy staff and medical providers to ensure seamless workflow integration. The Contractor shall ensure full compliance with all applicable federal, state, local, and IHS regulations, standards of care, and pharmacy policies. Medication storage, handling, and documentation practices shall meet 100% compliance during audits or inspections.

Key Personnel Qualifications

The Contractor shall ensure all pharmacist personnel possess and maintain a current, active, and unrestricted license to practice pharmacy in any State, Territory, or the District of Columbia, and meet all credentialing and privileging requirements prior to providing services.

A. Minimum Qualifications
The Pharmacist shall, at a minimum:

• Be a graduate of an accredited pharmacy program or school.
• Hold a current, active, and unrestricted license to practice pharmacy within the United States.

B. Required Documentation
The Pharmacist shall complete, sign, and submit the following required forms:

• Certification of Immunization
• Declaration of Employment
• Certification of Education and Insurance
• Addendum to Declaration for Federal Employment (OF-306), as applicable to Indian Health Service Child Care and Indian Child Care Worker Positions

C. Additional Requirements

Additional information or documentation may be required by the Yakama Service Unit to support credentialing and privileging. All required forms must be completed thoroughly, accurately, and without errors upon initial submission.

Service Environment and Output Requirements

Services shall be delivered as outpatient clinical pharmacy support and shall provide continuous, accurate, and compliant prescription processing, verification, and dispensing in support of patient care demand. All services shall be performed within accepted professional and clinical standards to ensure patient safety, accuracy, and timeliness.

Service Coordination and Delivery

Services shall be performed at the Yakama Service Unit, Toppenish, WA. The Contractor shall coordinate service delivery with the Government Point of Contact at least 72 hours in advance and shall ensure full coverage of required services without gaps attributable to Contractor performance while minimizing disruption to patient care and pharmacy operations.

Infection Control and Safety

The Contractor shall comply fully with all infection control and safety protocols, including proper hygiene and handwashing practices, prevention of contamination in patient care and pharmacy areas, use of required personal protective equipment, and maintenance of clean, organized, and sanitary workspaces at all times.

Security and Access Requirements

The Contractor shall comply with all facility access, identification, and security procedures. All systems and data shall be accessed only by authorized personnel, and the Contractor shall maintain full compliance with Government information technology and security policies, ensuring no unauthorized access incidents occur.

Service Coordination and delivery

The contractor shall provide pharmaceutical support services during clinic operating hours, as scheduled, not to exceed 40 hours per week. Regular clinic hours are 8:00 a.m. to 6:30 p.m., Monday through Friday, Pacific Time. The clinic is closed on federally recognized holidays and on any day(s) of closure pursuant to an Executive Order by the President of the United States. Inclement weather conditions or facility issues (e.g., electrical, water) may also impact normal operating hours; notice of such closures will be provided as soon as practicable by the Yakama Service Unit (YSU) administrative staff. The Contractor must be available to correspond with the Government during regular clinic hours. Coordinate services with Government POC at least 72 hours in advance. Ensure proper coverage and completion of all required phar macy services

Healthcare Facility Installation Coordination & Infection Control

All services shall be coordinated to minimize disruption to patient care and pharmacy operations. The contractor shall comply with all infection control and safety procedures established by the facility, including:

• Use proper hygiene and handwashing practices during patient interactions.
• Prevention of contamination in patient care and pharmacy areas.
• Use of personal protective equipment (PPE) as required by facility protocols.
• Maintenance of clean, organized, and sanitary pharmacy areas.
• Compliance with facility infection control and safety protocols.
• Maintenance of safe and professional work areas always during service delivery.

SECURITY REQUIREMENTS

Facility Access:

Contractor personnel shall comply with all facility access, identification, and security protocols.

Information Security:

Any digital or electronic components associated with the systems shall be accessed only by authorized personnel. Contractor personnel shall comply with all facility IT and security policies. Use of identification credentials may be required.

Other Pertinent Information or Special Considerations:

1. Identification of Possible Follow-on Work. Continuation or extension of pharmacist services based on ongoing staffing needs, including additional coverage during peak workload periods or staffing shortages, and potential expansion to include clinical support or related pharmacy services.
2. Risk Control: To reduce operational and patient safety risks, the Contractor shall provide qualified pharmacist personnel who meet all licensing, credentialing, and competency requirements. Contractor personnel shall comply with all applicable pharmacy policies, Indian Health Service standards, and federal and state regulations. The Government will monitor contractor performance to ensure safe, accurate, and effective pharmacy operations and reserves the right to remove personnel who fail to meet performance or compliance requirements.
3. Inspection and Acceptance Criteria: The Contracting Officer’s Representative (COR) will monitor and evaluate the contractor’s performance to ensure services are performed in accordance with the requirements of this contract. Inspection shall consist of ongoing review of the quality, timeliness, and accuracy of pharmacist services, including prescription processing, verification, dispensing, and patient counseling. Acceptance of services will be based on satisfactory performance as determined by the COR. The Contractor shall verify hours worked and services performed through submission of accurate timekeeping records and invoices. The Government reserves the right to reject services that do not meet contract requirements.
4. Credentialing / Clinical Privileges / Termination: The Pharmacist shall meet and maintain all required qualifications, licensure, credentialing, and clinical privileges in accordance with Indian Health Service (IHS) and facility-specific requirements. Performance will be evaluated based on the Contractor’s ability to maintain active and compliant credentials and privileges necessary to perform under this contract. Failure to obtain or maintain required qualifications, licensure, credentialing, or clinical privileges may result in removal from the contract. If the Pharmacist fails to meet these requirements, the Contract may be terminated at no cost to the Government, and the Pharmacist may be deemed ineligible for continued performance. In such cases, the Contract may be rendered void.

Government Furnished Property/ Government Furnished Equipment

The Government shall provide access to the facility, designated work areas, and the necessary workspace, equipment, and resources required for the Contractor to perform pharmacy support services in accordance with the requirements of the contract.

Place of Performance / Delivery Address.

Yakama Service Unit

Pharmacy Apartment ATTN: TBD

401 Buster Road

Toppenish, WA  98948

Period of Performance:

The period of performance shall begin on the date of award and continue for one (1) base year, with two (2) additional option years exercisable at the Government’s discretion. Services shall be performed on an as-needed and scheduled basis, excluding federal holidays and weekends, unless otherwise authorized by the Government.

The Contractor shall provide pharmacist support services only when requested or scheduled by the Yakama Service Unit to support pharmacy operations, clinical coverage, and patient care needs. The purpose of this requirement is to ensure continuity of pharmacy services, maintain adequate staffing support, and promote safe and effective medication dispensing and pharmaceutical care throughout the period of performance.

Performance Requirements:

All services shall comply with applicable federal, state, and Indian Health Service regulations, professional pharmacy practice standard, and facility policies, including HIPAA privacy and security requirements. The contractor shall ensure all pharmacy services are performed in accordance with accepted standards of pharmaceutical care and clinical practice guidelines.

APPLICABLE PROVISIONS AND CLAUSES

The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01 dated March 13, 2026.

52.212-1 Instructions to Offerors—Commercial applies to this acquisition.
52.212-2 Evaluation—Commercial Items applies to this acquisition.
52.212-4 Contract Terms and Conditions—Commercial Items applies.

CLAUSES INCORPORATED BY REFERENCE FAR 52.252-2

Full text available at http://www.acquisition.gov

52.202-1 Definitions (Jun 2020) 52.204-7 System for Award Management (Oct 2018) 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.212-4 Contract Terms and Conditions – Commercial Items (May 2026)   52.222-3 Convict Labor (Jun 2003) 52.222-26 Equal Opportunity (Sep 2016) 52.222-35 Equal Opportunity for Veterans (Jun 2020) 52.222-36 Equal Opportunity for Workers with Disabilities (Jun 2020) 52.223-6 Drug-Free Workplace (May 2001) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving (May 2024) 52.229-3 Federal, State, and Local Taxes (Feb 2013) 52.229-4 Federal, State, and Local Taxes (State and Local Adjustments) (Feb 2013) 52.232-1 Payments (Apr 1984) 52.232-8 Discounts for Prompt Payment (Feb 2002)
52.232-17 Interest (May 2014) 52.232-33 Payment by Electronic Funds Transfer—System for Award Management (Oct 2018) 52.232-40 Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) 52.233-1 Disputes (May 2014) 52.233-3 Protest After Award (Aug 1996) 52.237-3 Continuity of Services (Jan 1991) 52.237-7 Indemnification and Medical Liability Insurance. $1,000,000.00 per occurrence. 52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011) 52.217-9 Option to Extend the Term of the Contract (MAR 2000), FAR 52.217-8 Option to Extend Services (NOV 1999)

DEPARTMENT OF HEALTH AND HUMAN SERVICES ACQUISITION REGULATIONS

(HHASR) CLAUSES

352.203-70 Anti-Lobbying Dec 2015, 352.222-70 Contract Cooperation In Equal Opportunity Investigations  Dec 2015, 352.223-70 Safety And Health Dec 2015, 352.224-70 Privacy Act  Dec 2015, 352.224-71 Confidential Information  Dec 2015, 352.226-1  Indian Preference  Dec 2015, 352.232-71 Electronic submission of payment request, 352-237-70 Pro-Children Act  Dec 2015, 352.237-71  Crime Contract Act – Reporting Of Child Abuse Dec 2015, 352.237-72 Crime Control Act – Requirement For Background Checks Dec 2015, 352-237-73 Indian Child Protection And Family Violence Act Dec 2015, 352-237-74 Non-Discrimination In Service Delivery Dec 2015, 352.237-75 Key Personnel Dec 2015352.239-74 Electronic And Information Technology Accessibility Dec 2015

SET-ASIDE AND NAICS INFORMATION

Set-Aside: Indian Small Business Economic Enterprise

NAICS Code: NAICS 621399 – Offices of All Other Miscellaneous Health Practitioners

Size Standard: $10.0 Million Average Annual Receipts

INSTRUCTIONS TO RESPONDENTS AND EVALUATION CRITERIA

Submission of Quotes

Quotes shall be submitted electronically via email to [email protected]. The subject line shall include the solicitation number 75H71326Q00042 and the Offeror’s entity name.

Quotes shall include:

• Completed price quote (CLIN Schedule)
• Technical submission addressing demonstrated prior experience
• Past Performance
• Completed IEE Form

Questions

Questions regarding this solicitation shall be submitted in writing via email to [email protected] no later than four (4) business days prior to the closing date. The subject line shall include the solicitation number 75H71326Q00042.

BASIS FOR AWARD: The Government intends to award a contract to the Offeror responsible whose quote represents the best value to the Government, considering price and non-price factors. The Government may award other than the lowest-priced Offeror. This procurement is time-sensitive, and the Government will consider the Offeror’s ability to provide timely and reliable pharmacist services to ensure continuity of pharmacist operations and patient care.

The Government reserves the right to:

• Make no award
• Evaluate quotes without discussions
• Communicate with Respondents for clarification purposes only
• Exclude quotes that fail to follow solicitation instructions

EVALUATION FACTORS

Factor 1 – Demonstrated Prior Experience

The Government will evaluate the Offeror’s experience in providing comparable services. The respondent shall submit a written narrative (maximum 5 pages) demonstrating:

• Experience providing pharmacy services, including medication dispensing prescription verification, and patient counseling
• Experience providing pharmacy services in remote or rural healthcare environments when housing in limited
• Experience performing work in remote or rural locations

Respondents may submit up to three (3) recent Past Performance projects. Each example shall include:

• Customer name, phone number, and email
• Contract number and dollar value
• Description of work performed
• Period of performance

Factor 2 – Price

The Government will evaluate the total evaluated price based on the CLIN structure provided (Attachment No. 1). The price quote shall include all costs necessary to fulfil the requirement, including labor, professional pharmacist services, supervision, travel (if applicable), and all incidental costs required to successfully perform pharmacist services under the contract.

EVALUATION PROCESS

The Government may use a comparative evaluation in accordance with FAR 12.203(c)(2), Evaluation.

(End of Instructions and Evaluation Criteria)