R699--James J. Peters Switchboard Operators Services.

The Department of Veterans Affairs has issued solicitation 36C24226Q0189 to secure switchboard operator services for the James J. Peters VA Medical Center located in the Bronx. This requirement is classified under NAICS 561421 Telephone Answering Services and PSC R699 SUPPORT- ADMINISTRATIVE: OTHER. Clifford S Harrison is the designated point of contact for this procurement.

The solicitation package includes seven total attachments, featuring a Quality Assurance Surveillance Plan, a Business Associate Agreement, and a Wage Determination. Other supporting documents consist of the VA Notice of Limitations on Subcontracting and the VA Information and Information System Security Clause.

Interested parties must submit their responses by the deadline of March 17, 2026. The initial notice and associated documentation were published on February 27, 2026. All performance will occur at the Bronx location as specified in the solicitation scope.