Proceeding Support Services

Solicitation36C10X24R0054Notice typeSolicitationWashington, DC

Attachments

5 files

Name	Type	Posted	Actions
36C10X24R0054 0001.pdf	PDF	Jul 3, 2024	Download
ATTACHMENT B - PRICING Model for Proceedings Support Services.xlsx	XLSX	Jul 3, 2024	Download
ATTACHMENT C - Government Response to RFP Questions.xlsx	XLSX	Jul 3, 2024	Download
ATTACHMENT A- SAMPLE TRANSCRIPT HEARING.docx	DOCX	Jun 20, 2024	Download
36C10X24R0054.pdf	PDF	Jun 20, 2024	Download

Version History

Proceeding Support Services

Solicitation36C10X24R0054Jul 3, 2024 · v6

Latest

Opportunity Summary

The Department of Veterans Affairs is soliciting proceeding support services for the Board of Veterans Appeals under solicitation 36C10X24R0054. The contractor will provide transcription, court reporting, and proofreading or editing services to ensure all legal and labor dispute proceedings are accurately documented. These services support the Board in making informed decisions regarding Veterans’ benefits disputes by transcribing audio and video recordings and providing professional court reporters to record spoken dialogue, including questions and objections. The contractor is responsible for all resources, including personnel, equipment, and software, and must proofread transcripts for errors in spelling, grammar, and punctuation, including those generated by artificial intelligence.

This requirement is classified under NAICS 561410 for Document Preparation Services and PSC R699 for SUPPORT- ADMINISTRATIVE: OTHER. The solicitation is a set-aside for SDVOSBC (Service-Disabled Veteran-Owned Small Business). Qualified contractors must demonstrate at least five years of experience providing legal proceeding support to government agencies and maintain all necessary licenses and certifications. The contract features a twelve-month base period of performance with four additional twelve-month option periods.

Work will be performed in Washington, DC, with a response deadline of July 12, 2024. Shawn Johnson is the designated point of contact for this notice, which was published on June 20, 2024, and updated on July 3, 2024. The solicitation includes five attachments: two PDF solicitation documents, an Excel pricing model, an Excel document containing government responses to questions, and a Word document providing a sample hearing transcript.

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Opportunity Summary

Opportunity Details

Response deadline: Jul 12, 2024Expired 692 days ago
NAICS: 561410 (opens in new tab)
PSC: R699 (opens in new tab)
Set aside: SDVOSBC
Published: Jun 20, 2024
Updated: Jul 3, 2024
Agency: VETERANS AFFAIRS, DEPARTMENT OF
Office: VETERANS AFFAIRS, DEPARTMENT OF
Department: —
Source: View on SAM.gov (opens in new tab)

Contact and place of performance

Point of contact: Shawn Johnson

Place of performance

Washington, DC

USA

Original Description

The Board of Veterans Appeals is seeking a qualified contractor(s) to provide legal proceeding support services, which include transcription, court reporting, and proofreading/editing of a provided transcript against a proceeding recording. 1. The goal of this contract is to ensure that all legal proceedings held by the Board are accurately transcribed and documented, with clear, concise, and unbiased reports, to support the Board in making well-informed, just decisions regarding Veteran's benefits disputes. The legal proceeding support services required under this PWS are: 2. Transcription Services: The contractor shall provide secure and accurate transcription services for all legal proceedings and labor dispute proceedings conducted by the Board. The contractor will be responsible for transcribing all audio and video recordings of legal proceedings and labor dispute proceedings conducted by the Board and its counsel. 3. Court Reporting Services: The contractor shall provide skilled and professional court reporters to assist with legal proceeding and labor dispute proceedings. The court reporter will be responsible for accurately recording all spoken dialogue, including questions, answers, and objections, during the proceeding/proceeding process. 4. Proofreading Services: The contractor shall provide a proofreading service to ensure that all proceeding transcripts are free from errors, omissions, or inaccuracies inspelling, grammar, and punctuation, and report on errors found. This includes any AI-generated transcripts with audio files provided by the Boards. 5. The contractor shall provide all resources required for the provision of legal proceeding support services under this contract, including personnel, equipment, software, and materials. The contractor will be responsible for meeting all service level agreements, quality standards, and timelines specified under the contract. 6. The successful contractor must have a minimum of five years of experience in providing legal proceeding support services to government agencies. They must also have a proven record of delivering timely and high-quality services, and must have all the necessary licenses, certifications, and accreditations to provide services to the Board. 7. The contract will be for a twelve-month base period of performance, with an option to extend for four additional twelve-month periods, subject to satisfactory performance evaluations.