Name | Type | Posted | Actions |
|---|---|---|---|
https://piee.eb.mil/sol/xhtml/unauth/search/oppMgmtLink.xhtml?solNo=W911S225QA010 | LINK | Dec 17, 2024 | |
https://dodprocurementtoolbox.com/ | LINK | Dec 17, 2024 | |
https://www.acq.osd.mil/asda/dpc/ce/cap/docs/piee/PIEE_Solicitation_Module_Vendor_Access_Instructions.pdf | LINK | Dec 17, 2024 | |
https://pieetraining.eb.mil/wbt/xhtml/wbt/sol/index.xhtml | LINK | Dec 17, 2024 |
Telephone Answering Services for Fort Drum, NY
Contact and place of performance
Mary Summerlin
Not specified
AMENDMENT 2: The purpose of Amendment 2 is to add the compiled Questions/Answers. END AMENDMENT 2. AMENDMENT 1: The purpose of this amendment is to add the following statement to PWS Paragraph 5.4.3: The call shall remain in queue for no longer than 60 seconds before being answered by an operator. The title of Attachment 01 is changed from Performance Work Statement to Performance Work Statement Amendment 1. All othe...
View moreThe Department of the Army, specifically the Mission and Installation Contracting Command (MICC) at Fort Drum, requires telephone answering services. This requirement is a 100% Small Business (SBA) set-aside classified under NAICS 561421, Telephone Answering Services, and PSC R499, Support-Professional: Other. Performance standards for these services include a requirement that calls remain in the queue for no longer than 60 seconds before being answered by an operator.
Administrative updates to the solicitation include the addition of compiled questions and answers and revisions to the Performance Work Statement. All quotes must be submitted electronically through the PIEE Solicitation Module, requiring the nomination of a Proposal Manager within that system to post offers. The response deadline for solicitation number W911S225QA010 is January 9, 2025. Mary Summerlin serves as the point of contact for this procurement.
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